I placed and online order at the Taco Bell off Dewey ave in Rochester NY had numerous cars in the drive Thru. Once I got to the speaker to tell them the order I was picking up, they proceeded to tell me someone had already picked it up when I was in line waiting for over 30 minutes. I then got to the window and the lady was really disrespectful towards me, telling me she personally made that order and someone had already came and got it. She then told me to call customer service and ask for a refund. She would not even make the order once she saw it on my Taco Bell app. User's recommendation: Do not place an online order from this Taco Bell.