18 May, 2021 → by ClaimboUser620161
Pixpro fz53 digital camera
3
Purchase this Kodak PixPro fz 53 camera from Amazon on 4/6. Return time has expired. This camera functioned fine for 5 weeks. Tried sending 3 emails and phoning customer support 3 times with no replies. I can no longer transfer photos to my computer because when I connect the usb cable all I get is a flashing orange light and no connection. Also the battery icon on screen show blank. When I connect the other usb cable for charging and plug into an outlet I get the same flashing orange light and no charge can be made. Kodak support service does not respond. I am stuck with a defective camera. I want to return it for a replacement or have someone explain how it can be fixed. Kodak's customer service link says "We'd love to hear from you". I would love to hear from them!