I'm not surprise that SS Vape rating is bad.I asked my son to buy liquids there, he payed $ 97.10 which was more then Vaper Cafe in Timonium. When I looked at the bottles Broad Street brand has exp. date and Pink Spot has just a date that look like that 06- 2014. I drove to the store, talk to the owner, he said its date they were made, I asked to show me papers or literature where it says so, he said he does not have one. Then, he called sales girl and said" this lady is confused, can you explained her that this is made date not expiration." I asked him do I look confused to you, he said Yes. I said I would like to return this product because I'm not happy with customer service, he said I can't return it, since he does not know what I put inside of these bottles. I had no idea that these bottles are not sealed! Guy did not sound respectful and seemed nervous all the time, which made me feel the same. The sales girl was nice. Now days every company does not matter how big or small strive for the excellence in customer service. I will not be surprised if he will be out of business in near future.