I opened a Pick and Pay store account on the 25th of June 2021. I got a few sms's confirming my store account is active and i could use my PNP store card. I visited the PIck & Pay Hyper in Port Elizabeth on the 1st of July wanting to buy a dishwasher. R3000 to come off my PNP store card and the rest of my Makro card. My PNP store kept on declining . In the end my sale was cancelled. I was told by the manager the Graviniatia the credit will be back in my account by 2 to 3days. WELL IT TOOK 7DAYS AFTER MANY CALLS BACKWARDS AND FORWARDS. The credit was never passed. After 7days I was called to collect my cash of R1130.78. After 2weeks of having my PNP store card being declined time after time, with no one knowing why. I have R3000 credit on the new account, I think this is the worse service i received in a long time. I have lodged a complained with RCS aswell with no luck . If no one can resolve my query maybe this account must be cancelled. I await your feedback. My contact no is [protected]. Regards Dubbenette