I tied to make a call on a B. T payphone by credit card I entered my card details and as soon as I'd innished entering my card numbers the phone went dead and I wasn't able to make my call I was charged £31 pounds for a call I did not receive by the implant wmactl I spoke to the company by using the public pay phone that I tried to make the call that I was charged £31 for, and was told that I would be reimbursed the £31 within 48 hours once the company realize that I did not get connected for that call but 5 days later and I still haven't been reimbursed so that is my complaint and I'd like to know how I o about getting my money back. Hanks Mr Steve mccarthy