23 Apr, 2021 → by ClaimboUser238094
Personal Training La Fitness Babcock location San Antonio Texas
2
I joined LA Fitness and also signed up for personal training and was told I could cancel the personal training. My 1st trainer up and left and went to another club. The second trainer got a part time job and isnt available on my given days. Now they only have master trainers(whatever that is) and there is no one to train me without upgrading my membership. This is wrong and I find to be a complete breach of contract. When I spoke to the manager of training he said it could be 30 to 90 days before they could find a replacement. So as of today I have training sessions and no one is available to train me. Should I call corporate and complain and let them know they is breach of contract and request cancellation? Seems very apparent the training managers dont care once you sign up and customer service after you do is poor and highly unprofessional. Please does anyone have any thoughts on how to proceed? Thanks William San Antonio Texas