23 Jun, 2021 → by ClaimboUser458654
Perodua Service Central (Utama Motor Workshop (Sel) Sdn. Bhd.) @ Jalan Kim Chuan
2
23.6.21 9.50am - 11:30 am Jun7711 Gentle reminder nobody like poor service center and person in charge. I want to Complaint service adivsor kelvin and his manager poor service provided talk so rude to customer over the phone without checking properly they internal problem, come and said i just walk in without doing appoinment, actually my appoinment i make last week 16.6.21 and yesterday 22.6.21 they call n confirmed the appoinemnt, this is 1st service the car send to them 9.50am without checking and go thorough with customer on the spot, just request me to put the car & car key to them and they will call me, after morethan one and half hour only kelvin call and talk nonsense and so rude without service the car??? why??? got appoinment 10am until 11:30am only asking nonsense without checking?? service so slow ever is 1st service?? wasting customer time only? talk also not professional at all without checking properly just said no spoil? how can have this type of agent spoil perodua image and brand name pls becarful not let this type of service center serve customer, important is they totally spoil perodua brand name and image. Gentle reminder nobody like poor service center and person in charge.