8 Apr, 2021 → by ClaimboUser874949
People who handle the merchandisen in the back brinig it out,
1
There are 3 ladies that fill and bring the table bins out knew the 4 women and 3 men customers in there as they were swithching the table bins the workers were telling them which tables. As the tables would come out the customers knew exactly where to get the clothes from. They were around 20 dresses on hangers right in front ofone of the ladies. Then the third table there were 2 stacks of jeans neatly foled covered with towels. He knew right where to reach. I was there 3 hours trying to just get a few things but every time new tables came out one of the ladies from the back would tell the same 7 people where to stand and wait. And the plastic bags that quilts come in had clothes neatly folded and stuffed they would just put them in there carts not look at them which they didn't need to cause the floor workers packed it for them. Shoes are emptied in the table bin yet 2 different times there was a box brought out set at the end the wokere told one of the men to put it in their cart. An hour later another box of shoes in box they again put it in there carts. Now they aren't even looking through the stuff cause no need to your floor workers are prepackaging what they want. I did see one box had mostly sandals yet when you go to the tables were winter boots. And 7 new comforters still package all new put on the same tables where she told them to to move the the same people. They were all friends a related and friends. During the 3 hours i was there they to reach under the stuff. The only ones who really got nice items. I go there several times a month and nothing is ever folded or on hangers or bagged. This is the second time i have seen this. I asked the cashier for the phone numbe to file a complaint. She knew immediately why i asked. She apologized was not her fault she doesn't work the floor. She did inform there has been many complaints about this. This seems to be a pattern with the floor workers setting it up for there family and friends. I am disabled and on a fixed income i appreciate the outlet i am disabled and fixed income. This issues is ongoing this is not fair to others. Only allowed 1 per table unless same house hold. Before they even start pulling tables take to the back one of the ladies tells them which ones and go stand in that area. These 7 people moved in sync so for anyone else don't get any of the products comming out cause they have each table . Yet they don't even rummage it's all ready to be put in a cart. Obviously there's been an issue prior complaints to store. Yet no one seems to care to correct this. During this visit the foor workers would stop and congregate with them talking looking at pictures on their phones laughing then go to the back, so yes was clear some are family and friends. I personally heard a few conversation when she told them they will be on hangers on the end. And third table are the pants. These people had the 4 big tote carts they were 4 large grocery carts already full within an hour and still stacking. They were speaking spanish. However i too am spanish and know spanish. I find this these workers offensive and selfish and rude. And act like this is okay to do. Each customer should get the same treatment. Not exclusive. What's troubling there has been many calls a compalints to this store. The ladies at the front registers are friendly and understanding. They know of these complaints too. As a company bussiness this is unexceptable behavior from your employees. This outlet has helped many to be able to afford clothing, bedding, shoes etc. I have not had a bad experience till this last month. I went for a few clothing, sandals and a couple blankets. I only got 1 pair of pants blanket stuff animals. Due to every time table bin came out they got the exclusive to the majority. Joanne lacy you can contact me [protected] or [protected]@gmail.Com thank you