21 Apr, 2021 → by ClaimboUser372001
Penalty fees for rt pcr positive

2

I have bought my flight from Porto, Portugal, to Brazil, by OPODO, from April 7th to 22nd, when I had my RT PCR to travel, it got positive, so it was impossible to travel in this date. My husband who are in Portugal, call OPODO, and them change my flight to May 10th, but I had 210 Euros for penalty fee!!! It is wrong! I cannot travel because I am sick, all airlines accept this, including LATAM, that fly from POA to GRU to start my flight with Iberia. I need some compensation, it is not fair, I didn't ask to get COVID-19! Please help me. Thanks User's recommendation: Do not buy your flight from Iberia, unless you are sure that you will not get Covid-19.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Iberia Airlines you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.