On 01.03.2021 I sold a Hublot to a customer in Italy, I agreed with him on the price, I told him that I give him the opportunity to check the clock and inside only in exchange for an advance (so I can be covered in case of damage) he did not say anything about the advance and continued with the offer. The watch was delivered on 03.03.2021 and the customer did not say anything, nor did he confirm the delivery, until 04.03.2021 when he said that he took the watch to the Hublot representative office in Turin and that they said that the mechanism from interior is weak. In the meantime I spoke to the representative and they told me that they do not do such checks! I am sure that the client changed the mechanism before making the complaint and now he wants the money back! I'm not going to get the watch back and I want my money! Chrono24 tells me that he can't send me the money only if the client wants it, in the meantime the client got a paper stating that the mechanism is weak. I'm sure he changed it and that was his plan from the beginning, given that he hadn't responded to the messages until then. Please help me get my money