I made a payment thru cheque deposit on 8th May 2021 but still not credited to my account and now deem already charged me an interest rate. I called customer service 4 times and they said that they will get back to me but no luck. My payment due date is on last week of the month and i need the payment to he credited before month end or else they gonna charge me again. It seems that they delay it purposedly to charge me. I have to follow up with them couple of times to check but after that no one gets back to me so i have to follow up again.