9 Mar, 2021 → by ClaimboUser77796
Patchy discoloration
2
We installed over 900 square feet of Outlast and after 2 months there is a weird hazing in 3 places on the floor. We only use a bissell power fresh steam mop with a microfiber pad and have been told the spots are from improper use of a steam cleaner. The care instructions say to use a residential steamer with a microfiber pad. We had Pergo down before this and had the floor for 20 years. We took it up and replaced it as it lost its shine. I expected this Pergo to be similar in quality and durability as the old product, but it clearly is not. The warranty is a joke. We clearly have a defective product and Mohawk is not interested in fixing the issue. User's recommendation: Anything but Pergo Outlast.