I couldn't get store credit on some break pads that were purchased a while back, but they were new and still on the box, I called customer service, they said that I had a lifetime warranty, and that I could even get a refund, the manager in the coral hill store, still didn't honor the warranty, even after I showed him the warranty information that was sent to me, he said, why do I have to come to his store, I told him that it's close to me, he was very arrogant, disrespectful, and rude, both times that I came in the st the User's recommendation: Avoid that manager,