4 Feb, 2021 → by ClaimboUser356001
Paperless Billing

2

Lately, I realized SCE may have purposely delayed the traditional check in the mail payment method and let the payment past due. Happened to me (2x). I sent the checks to SCE but have to logged in the site later to pay using electronic payment due to the notice that I was past the due date. However, eventually the checks were cashed, and I ended up with credit in my account. Finally, I notice a message in SCE page after I submitted my payment, which is "As a reminder, today's electronic payment will activate Paperless Billing". Is this purposely designed to get the customers to sign up for paperless billing? Save $$ by eliminating jobs and focusing on automation?
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Southern California Edison you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.