My name is Linda Eby, My Fluent account number is: [protected]-11982 I haven't been able to set my alarm for 7 days, from April 12th -19th 2021. The panel is non-functioning. Prior to today, the panel said "system ready to arm" but no response to touch. Today, the panel shows the "system is ready to arm" and there's a #1 blinking at the top of the screen. This morning the panel began beeping for about 7 seconds (7 beeps) every few minutes. I've left messages, via email. I've been on the [protected] line several times, left a call back number, and today sat with number dialed and on speaker phone, and waited for the next available Service Rep for over 3 hours. Please respond with instructions