24 Feb, 2021 → by ClaimboUser562860
package never delivered and horrible customer service

1

I ordered from Under Armour on Feb 12th with Shoprunner 2 day shipping. On February 14th the tracking info on Lasership's site noted that is was sent to the wrong distribution center and to check back in 24 hours for an update. That was 12 days ago and I have reached out daily to Lasership and they tell me I will receive it in 1-2 business days. Eventually, they just stopped responding to me and there is no change in status. Lasership is one of the most notoriously bad and unreliable companies on the internet with many BBB complaints. Their customer service is useless. Every time a package is sent via Lasership I don't receive it for one reason or another.
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