When to Zaxby's drive thru in Thomasville GA on May 4, 2019. Entire drink was spilled in my car. After speaking with the owner (Tom Robison) and providing an estimate, the owner sent a $75 dollar. When professional, certified carpet cleaner said the red stains will not come out. I immediately called Tom Robison back to let him know and that I would like my carpet replaced since the stains will not come out. He said all he is doing is the $75. My argument was/is that my Mercedes Benz was in immaculate condition before coming to his establishment and he should be willing to make it right. I just want my carpet replaced since it can't be cleaned. I don't think I am asking for much.