B & B Portable Toilets Humboldt Sanitation Company P.O. Box 2812 McKinleyville, CA 95519 [protected] fax: [protected] October 12, 2008 Nationwide Business Credit, LLC 9861 Irvine Center Drive Irvine, CA 92618 Attn: Darin Charan, Sr. Account Manager Regarding: Lease Agreement # [protected] We have been trying to resolve the overpayment issue with you since June. Previously we had attempted to collect our overpayment of approximately $9, 500.00 through letters and phone calls to Nationwide to no avail. Our last contact with Nationwide was Oct. 8, 2008 with Debbie at [protected]. She said she would get back to us the very next day, which did not happen. On June 25th, you stated that you would contact accounting and get back to us. Again we never heard back. We have repeatedly attempted to call you and have left messages. Our phone calls have been ignored and we have heard nothing since June. This is our final attempt to resolve this ourselves. If we again get no response from you, we are turning this over to The Better Business Bureau and contacting our attorney for collection November 19, 2008. Greg Cain cc: www.complaintsboard.com/new_complaint/