I had the same experience as many other people, including a cloned website and the surprise overcharge for "tax recovery and service fees" of $169.52. The more significant problem is that immediately after I made my reservations, several attempts were made to use my credit card, bank account and Amazon account. Luckily, these institutions caught the intrusions and notified me. Now, in addition to spending more that I anticipated, I had to spend time changing login information for several financial sites. Coincidence? I think NOT. Since I am usually cautious about online transactions, I am upset that I fell for this scam. It is all well designed to fool the customer into thinking it's authentic and reasonable. Despicable.