I am an US Navy active duty current on deployment. Wanted to purchase your product online; however, it was unsuccessful as my credit card company's fraud alert prevented and I couldn't know as I was disconnected from any communication service. I have contacted your customer service over the phone, pretty much following actions were taken by your employee. 1) Started lecturing how H&M "protection" software works 2) Started lecturing how I should spend my money 3) Told that I have to wait a week before "protection" process clears and won't guarantee whatever is in my shopping bag. As a customer and capable human being, it is ridiculous how the company prevents their customers' spending, and I should not be given any lecture from your employee. This incident occurred on this day June 6, 2017 and I wishes that in the future, the consumers rights be preserved, in addition, hope to see resolution to above complaints including "no necessary to wait a week" to make any purchase and purchase what the consumer chose.