29 May, 2018 → by ClaimboUser449554
Over draft charges
I have always received great customer service at GW. But I have received over draft charges for items that all came in on the same day. There was enough money to cover 4 or 5 out of the 7 items but I was charged fees for all 7 items. Of course when I call to dispute the charges I am told that is their policy. All other banks I have dealt with only charge fees for the lowest number of items. Its seems this business practices is set up to benefit the credit Union and over charge the customers should they become overdrawn. GW needs to look at their practice and come in line with most other banks and credit Unions. Even America Frist doesn't gouge the customers like this.