7 May, 2021 → by ClaimboUser290335
Over charged on an order

1

We went online to order a window regulator for a Hyundai Genesis. The original part we wanted was part number 752-922 for 104.43. Your system said they were out of stock. So we ordered this part to replace it was WO133-1925740. This was 154.58. The part was delivered on May6, 2021. The part we received was PN 752-92. We were charged for the more expensive part and received the part that was 104.43. This was supposed to be out of stock. We called the 800 number and got no where so I am filing a formal complaint. If we do not get this resolved I will go back to our credit card company.
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