the customer service agent was new he took an hour to get my reservation for my car reserved on line. He kept doing the transaction over and over again. I asked is this going to show up on my credit card he said no. I should have only had one transaction but it turned out to be 4 transactions on my card that were pending. Two charges were for 714.88 and two charges were for 490.88. Nobody did anything to help.Dopl User's recommendation: please don't use them they will not help you in any way.