Update by user Aug 03, 2021 Out of 9 unauthorized orders - I received ONE refund. Original review posted by user Aug 03, 2021 I am owed 8 refunds. I was owed 9, and they processed ONE refund. I would like all of my money back - as this was an unauthorized purchase made by a ten year old. Firstly, no ten year old should be allowed to purchase the games that were purchased. Secondly, this was MY money. Now I must wait for my refunds which I dont even know they will give back to me. I WANT ALL OF MY REFUNDS NOT JUST ONE! Trouble ticket numbers: HT-M8GG-J7HG-WB2Y HT-M99H-6F84-6B9Q HT-MNVY-72B7-8VK6 HT-MH9P-TPN3-9GM5 HT-9V27-C5K4-W7J7 HT-9MCR-GJ99-GT2H HT-MXM9-66RB-27X2 HT-MGX4-W85G-69MQ HT-MJT3-7K35-CGXK User's recommendation: Don’t expect a response from valve / steam.