Hello, My order was suppose to arrive back in September and kept shifting dates to later and later every time. Last delivery date update I got from you guys is September 23 and we are not in October. I tried to track trough your app and it said to contact you since it's past its delivery time. Please advise what is going on and what can I expect. Order # GUS10439**** Thank you User's recommendation: I got in contact through their Facebook and received faster response there.