My wife placed an order with Bloomex for $100 flower arrangement to be delivered on Tues 16 June. Order number was 1714604. She paid by credit card. Flowers were supposed to be delivered after 5pm on Tuesday. They were not delivered and on inquiry on Wed morning she was told they were in transit. They were not delivered Wednesday and on phoning this morning was told that she cannot have a refund - store credit only, and that they are in transit. This is unacceptable and we request refund.