Placed an order (order# XK4WTB4U) with Kogan Australia and requested for cancellation within 24 hours time period and before the order is despatched, requested using kogans website and was provided with case ref number as "9621952". I didn't receive any reply nor the product was delivered. After waiting for two days time, launched another complaint using kogans website channel (no customer service phone details are available for Australian customers) and was provided with ref number as 9628478 but to no avail, not a single response from kogans customer service yet. Please help me on this regard. Thanks Um Ul Wara Irfan [protected]@gmail.com [protected]