My name is Sakhumhlanga Goci ID [protected] I am sending this email as a desperate attempt to get some form of resolution as I believe that I received quite bad service from the Reeds in Bellville and as a result my vehicle is badly damaged. I initially started interacting with Reeds Bellville in 2020 when I moved to Cape Town from East London. I had to take my car in to the dealership because of an engen light that had popped up on the dash and they kept the vehicle for almost a week fixing the issue. I received the vehicle and within a month the engine light was on again and by that time I was due for a service so I took the car in again... This time the engine light came back on directly after I drove out of the dealership and I reported it immediately and was told to bring the car back and I did. They told me there was a part that needed to be imported and that would resolve the issue. I requested to speak directly with the manager about the issue and my concerns about driving the vehicle with the engine light on and he assured me that "as long as the vehicle was drivable" the engine light was not an issue and that he would personally get back to me when the part had arrived and he never did. I attempted multiple times to get ahold of him and I was unsuccessful. Last week my car broke down and I sent it in to an auto electrician who notified me that the car had broken down due to me driving the vehicle for an extended period of time with the engine light on. On enquiry I was notified that it would cost R40000 to fix the problem. I do not have this amount and I truly believe that I should not be punished for the bad service I received from this facility. I hope that my complaint falls on fair ears and I look forward to hearing from your organization in this regard. Thank you