4 Jul, 2021 → by ClaimboUser322905
opel grand land 2018

1

dear opel company i would like to inform that i own an opel carr grand land number of the chassis is 283373 and the number of the engine is 2465529 the car is model 2018 the first date of using the car 4/4/2019 i would like to inform you that i am complaining for a while that the car is missing oil before the maintenance date and i went to the authorized agent and they informed me that grand land car oil is reduced and this is found in the instruction book and the maintenance agent is called mansour maintenance department increases the oil more than the required quantity because no one notice before the end of the maintenance period and this behavior damages the engine, so at 7000 km and at 9700 l, the oil was reduced so i went and increased the amount of the oil but at 10000 km i complained that the motor oil was also reduced and in the maintenance they told me there was no problem and the car reduces oil at 104000 km so i went to the authorized agent and they increased the oil and told me that this happened due to that the car has been moving 4000 km in only a short period and that this issue will not happen again but at 107000 km the oil is reduced again so i went again to the principal agent of the Al mansour to know the problem and this was 19/6/2021 and they told me to leave the car to check it and after 2 days they told me that the engine need to be changed and we need the respond of the company and till now there's no response so i asked them how a large company and that opel have a very old history and it is a known company since the past how there is no a fast reply and not paying attention to this problem so they told me that opel company was sold to peugeot and citroen and the situation was different so is it normal that opel grand land car after only 2 years the engine is being destroyed however the chinese car nowadays make 7 years warranty w now 15000 km in Egypt and the agent told me that the warranty is only till 10000 and after this you are the responsible.Knowing that the car have a complaint that the oil was missing every once in a while.I received the car after they checked it and we waited untill opel company to respond to us and how we will solve this problem i found out that the car was very bad so i called the engineer he answered and told me that when they checked the car the engine was destroyed and till now there's no response. I am businessman and most of my work is with the Egyptian army and opel advertising make sure that the car is perfect and i was responsible to tell my friends and family members to buy the car and 3 of them bought the car because it was really a good car but now i knew that the engines of opel company grand land that all the engines are destroyed and they need to be replaced and also they told me that the problem was the gasoline in egypt so you must make research and learn about the places you sold in it the car.Knowing that also there is a problem with mercedes volkswagen but they took the cars from the market and they fixed the car by this behavior you are going to lose your customers so please take my email inconsideration and tell me how long will it take to be fixed because i am very exhausted i am moving all this period with a taxi there is no response from the company and no engines available and the company is not paying attention so please tell me what would i do thankyou
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