I bought a lot of things because of sale. As soon as I received the product, I checked one of the product had different price. Different on application and charged me 200 extra. I received my parcel on Monday, and it is Friday today. They are extremely busy on call and when I open chat window they always make me wait for 30-40mnts for each reply User's recommendation: If you ever buy products from zara application make sure to check each product price as well as ref number.