This will be the 6th attempt at this exam and I was forced to pay for 7 tests, which add up to over $355 for an exam I was only allowed to take 4 times. The lack of communication and language barrier has this company going down quickly. I paid for, and prepared for a test, had a technical issue, reported it to the correct department. 1 hour later, after talking with tech support, I am forced to reschedule my exam due to the technical support line not being able to correct the issue. I was hung up on by the last person, whom I called back and they stated that is normal and that I should usually wait for a long period of time before another person can help due to them being overwhelming busy. This is no excuse for bad customer service, bad business and terrible integrity!