10 Dec, 2020 → by ClaimboUser485240
Online orders and shipping
1
I would tell everyone NOT to place an online order with old navy. I am a disabled vet on a fixed income. My husband hasn't worked in months thanks to Covid. My income is all we are living off of and we are supporting 9 children with it.. I only had enough money to get my kids one present each.. and they needed clothes. So I ordered their outfits on 11/24. I selected 7-10 day shipping. I STILL haven't gotten my order yet. I spoke to customer service who told me they are experiencing delays. They said my items are on the way but they have no idea when I will get it and they can't promise I will have it in time for Christmas. Old Navy literally took my kids Christmas from them.