For nearly a year, I make all my payments to my landlord through zelle through my laptop, since my cell service is terrible, and driving is not an option half of the month for me. When suddenly the zelle option page turned up white, and trying to resolve the issue. I was told by dan whelan and karen dunning that the option is only available by mobile phone. My neighbor, still uses her desktop, and the other as well. I have multiple times and never used a cell phone. So I was outright lied to. When asked why I was getting lied to, I was told it would be fine for me and my friends to take all our money out of the bank if we wanted to. In my day, one sarcastic remark to any customer, would send even the longest standing employee packing, with instructions not to use us as a reference. Why has customer service been allowed to sink so low as to have agents tell customers to get lost, and still get to keep their jobs? Outrageous.