I was offered an internship and in order to secure the internship I required a letter that stated what I qualified for (BA in Disaster and Safety Management), as well as details as to when my graduation would be and when I will receive my certificate. If the details are not known yet, then Lyceum should state the reasons. I have been trying to obtain this letter since Sept. 3rd. I am either told that they do not supply such letters or had my email redirected to someone else and not heard back from them. This kind of service is inexcusable. Students full request should be met, especially when fees are paid up and the qualification is complete. Students should not lose out on employment opportunities due to Lyceums inability to provide good service. Bare in mind I have previously lost out on an employment opportunity due to negligence on Lyceums behalf. Student no. - 149822