The man dealing with the contents is rude and petty. I showed him the receipt on my phone to pick up some items for a friend. He tried to take my phone and I asked him to not touch my phone. He immediately got hostile and confrontational. He was petty enough to make me wait after other people that showed up after me. He is also very disorganized and doesnt seem to know how to do his job. It makes sense why they have terrible reviews. I recommend Hills Auction and Palm Beach Modern Auction for excellent customer services and professional attitudes. Do your self a favor and pass on Sugarman auctions. User's recommendation: Avoid this place like the plague.