I would say that I/my situation is/wasnt the best or easiest. But Jason went through everything and made it all easy and point blank easy for me. I had nothing but extreme confidence and easy feeling from start to finish!! And also with todays fast paced needs and quick documents to turn around. Their system and electronic documents made things fast and easy and no need to get up and drive across town the many times needed dealing with real estate agents etc. They searched many programs and we went with what worked best FOR ME. There was some mix ups on my end and bank. But they handled all of it without me worrying. I apologized for my issues a few times and my loan officer laughed it all off and stated he deals with that stuff all the time and a pleasure to make it all come together.