I have contacted Peco numerous times I used to live on 3590 GrantAve 2nd floor because of my ex husband I moved out under the courts protection .I went into a local peco office to disconnect the services in my name they told me it was taken care of a year later I tried to get services and was told it was never disconnected and they have no record of it. I sent them proper documents from court showing the date I was allowed to enter my old address and get my belonging peco also informed me that they spoke to my old landlord and he stated that he did not remember the excat date I moved out but that it was in may 2011 but after all this they will still not credit me for the months I was not living in the apartment