7 May, 2019 → by ClaimboUser33619
Not what we were told

We went to the seminar, we were told about all the student loans that scams . Then told that they would check out the grants ,in which they did not . I was told that they are there to tutor any time 24/ 7 , they were taking money from my bank account every month . Then it was school time and my daughter asked about a problem, all they did was give the answer, my daughter then asked but how did you get the answer ? (Tutor service ) the reply was yes and the answer again . Did not explaun how to come to the solution. So i called right c 3 . They told me that they couldn't find my information and couldn't speak to me about the problem. I asked for someone else who is in charge . I was told that was not a option. I said well this is very shady , so i asked , if i stop payment, how fast will you find my information? The woman said you can do as you want but if you stop payment this will go against you . I told them someone needed to contact me over this matter ,if noone contacts me within the next month ,i would stop the payments, as noone contactsed me so i stopped payments. Oh yes ,then they called about the stop payment, but would not discuss about why i stopped payment. Just threatened me with legal actions. I welcome the legal action because i have kept all communications from the tutor that did not tutor to the recorded contact with the threats of legal action. If some lawyer starts a class action lawsuit against them , i will be jumping on board . They start out with all they do and help with and after you sign the contract and they collect several times then they deny all the promises. Then tell you you only had 3 days to cancel but the seminar was held right after high school graduation, so a few months pass before it is to be used to find out it is all a bunch of hog wash lies . They have not called in awhile now but i would advise anyone to not deal with these people. Our experience was absolutely not a good one , tutor was only there for one problem after the complaint, was not able to get back on line with them .and they try with that guilt trip how tou are destroying the childs future and ruining it for them . Good thing communication was over the phone , if it had been face to face , someone would have gotten a swollen eye out of it.
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