Had encapsulation done on my 700 square ft. Crawl space at a price of $10900.00 my highest quote,I chose Dry Guys because I believed at the time they were the best in the business.We had several cancellations through the whole process and one was one hour before they were to show up at my home. This is after taking days off from work.I have also not have calls returned or pacify was the motive.The silver back insulation was never cut 3at top for termite inspection and was told after installation that it could be cut but would not be straight where cut.l also had to have the 1st crawl space door replaced that they installed and another visit to fix 2nd door to tighten for air.Now my home is reaching humidity levels in the crawl space of 65 to 70% which mold thrives on.I went under to find that the dehumidifier they installed was off saying service which was just done in March 2020 3 months previous and low refrigerant.I called 2 times that day only to have my calls ignored.I called a third time and was told to call Kim.Our phone conversation was very pleasant but got me no where as Kim said she couldnt bring back all her employees because of coved,understood.My problem with that is l was told by the receptionist that they were very busy and couldnt get here till 07-24-2020.I have already paid $10900.00 cash to have my work done,if there is a problem on their end paid customers should come before new installs.Overall it has not been a good experience although l would give the installers an 8 and service after purchase 5.I paid $ 2200.00 for mold protection and at these humidity levels Im sure that was a waste of money it only takes mold a short time to start its growth.l was told by Kim they couldnt get here any sooner and l figured being its my home were talking about and not theirs it didnt seem to matter!l was told by her that another dehumidifier would be brought on the 24th if they had to repair mine.Like l said the 24th is more than enough time for mold growth,I have been in the drywall business for 42 years and know a lot about mold growth and that was my major reason for having this encapsulation installed.Now the people that sold me the system have put my home at risk for mold growth!Very displeased! User's recommendation: Speechless.