On Jan 4, 2016 I placed on order just for some valance clips for a total of 14.01. As of today 2/26/2016 I still have not received this simple order. I have tried to call and all I get is a message saying, "this mailbox is not set up". I've e-mail them a few times and NO response. I tried to track the order and when I put in information it nothing comes up and I can't use the order #. I would never order through this company again and would strongly discourage anyone from placing an order.