2 Aug, 2021 → by ClaimboUser243186
Not receiving products in time outlined in policy, not able to return products, wanting a refund however they will not provide it
1
Since May I have spent over 20 hours on 6 orders. Each time the money is withdrawn from credit card however unless I request the item to be sent they are not. Now I have received one order too late, I have tried to return one of the items, it is outside the return date, I have waited for courier to collect which has not occurred, I have waited for return labels to be sent. I am regularly told by the agents they will go to "back of house" to get the problems resolved however this does not resolve the issues. My credit card is being charged interest and the time I am wasting I am now seeking compensation. order numbers include: [protected], [protected], [protected], [protected], [protected], [protected] Desired outcomes; I want my order sent that has been paid for - [protected], I want my credit card reimbursed for itemsOasis Twist Sports Bra - S Name: Oasis Twist Sports Bra - S Color: Red Smokey Marble Price: $23.05 Oasis High-Waisted Twist 7/8 - S Name: Oasis High-Waisted Twist 7/8 - S Color: Red Smokey Marble Price: $26.90 (not a store credit as I do not want to use Fabletics again) - and not have to return these items due to the ongoing delay in trying to return them and the requirement that I had to stay home all day waiting for a courier that did not arrive. Then I want my account cancelled