We went to see the Happy Together Tour in 2019 at the Family Arena, in St. Charles MO. We bought our tickets for the 2020 Happy Together Tour and it was postponed until August 21 2021 we have not received our tickets and it has been almost 2 years since we paid for our tickets. We have been waiting and about 3 weeks ago we started trying to find out where our tickets were. They will only respond to emails and we haven't heard but 2 times about 2 weeks ago and now they do not answer our emails and now it is 4 days to the concert and we haven't heard from them since about 2 weeks ago they said that they were working on it. We paid $85.00 a piece plus taxes and fees. We can't travel 800 miles and take the chance we will not be let in the concert. We go to about 8 concerts a year and we got our tickets on time or in a email ticket. The Happy Together Tour was in Nashville TN at the Ryman auditorium and about 8 days before our concert our tickets were sent to our old house that we had told them that we sold months earlier. The people that bought our house had opened our tickets but we called our realtor and he called their realtor and we found out that they had our tickets and opened them. But we got them and attended the concert. But we can't go this time because they won't do anything to help us and I believe that when they answered it was a computer generated response that they don't even know about. We need help with this we would really like to go to the concert that we would have went to last year but the lie about the Plandemic and now we don't have our tickets and we can't get good tickets and most likely none at all. Please someone help us get our tickets or our money but we wanted go to the concert. If we had our money back we would try to get some more tickets but ticket master doesn't care at all, we even have bank account information and the purchase receipt showing what tickets we bought and the day we bought the tickets.