28 May, 2019 → by ClaimboUser621818
not receiving items I paid for a month ago… disappointing I like this store

1

order number BEBE-74232 Adrea Ortuno 14089 red river dr centrevile va 20121 Order made on May 7th 10:55am for 3 items i understand during this time period orders placed between 4/22 - 5/8 there will be a temporary shipping delays due to relocating inventory but delayed 7-10 business days. On May 16th 4:24pm I received 1 item i ordered "Wool Felt Floppy Hat Black" at $23.99 The other 2 items "Ribbon&Tassel Necklace $18.99 and Tassel&Ribbon Bracelet $13.99" have not been recieved yet now in 3 weeks. i emailed and got a response back telling be they will send a request to the appropriate department to check the status on my items. I fear the items will no longer be in stock or they will tell me its missing in which the return to my card will take another 10 business days. I have also called customer service and the employee"s name "Chroy" dont really know if that his name but he told me his supervisor was busy and couldnt come to the phone, he also told me the department hes sending my request to only communicates thru emails? Honestly I just want my items or at least know where it is? its disappointing because i really like shopping at this site since theres no actual store near me please contact at [protected]@yahoo.com or [protected]@yahoo.com
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