Firstly I couldn't confirm my hotel room through the snap travel. Fortunately, the agent helped me to make a reservation but it still wasn't all good. The room didn't meet all my requirements. I wanted to have three beds in the room one for me, the second for my wife, and the third for my child. But I needed to sleep with my wife because there was no third bad. Of course, we resigned with the conditions and try to make the experience as great as possible. I cannot say is the company did bad but it is not as great as it could have been.