Been to Hooter near Brookfield tower for the first time around 8.10 today (7/10/21) and was told our wait time is less than 20 mins. Waited and waited and waited and around 8.45 the attendant told that we are cleaning your table, give us another 5 minutes. Get inside and waited with 2 kids, all of us were super hungry. The lady attendant completely ignored us, when I try to talk she pointed out an area and said that you are going to sit in one of those tables. Again waited and waited then around 9.30 we gave up and requested to cancel our booking. Only that time the attendant looked really happy, never said sorry but at least she smiled and said thank you.