I asked for my points to be banked seeing as there was no possible use for them. I was 1 month late doing this mainly because they never ever get back to you. They wrote me a supervisor letter below spelt my name wrong and was signed by nobody. The customer services at marriott vacation club is a disgrace i would not advise anyone to invest with this. Dear Mr. Giffins,   Thank you for reaching out to Marriott Vacation Club. We are unable to make an exception to bank your 21, 065 vacation club points from 2020 into 2021. At this time we cannot extended these points beyond their current expiration date as you have banked your points in previous years. Banking reminders are a courtesy and not a requirement. While we try to get them out we cannot guarantee that all reminder emails will arrive in an owner's inbox, there are times when it may go directly to spam or junk. We do apologize greatly. However you still have options for using these points. I see here you have 21, 065 annual election vacation club points that have to be used on or before December 31, 2020. Here are your current options. 1) Book villa reservations with an arrival date on or before the expiration date of points.