Customer for more than 8 years. They've gone from being a good deal out of Hong Kong to a discount hobby retailer that's lost sight of their core vision. 40 days total wait time on two orders. Attempted to get an update, was told on three occasions the order would ship the next day. Ordered the connectors I needed from somewhere else to complete a build and could not ship back the items that took a long time from Hobbyking without being forced to pay for them. They IMMEDIATELY charge your method of payment and then ship whenever they, "can". Complete BS. I'll order from other retailers. They may not be the cheapest or the most prompt. But you know that going in. They manage and deliver on customer expectations.