for Kind attn of Mr Arun Poorie MY ITBC MEMBERSHIP NO : ITBC07318565 Kindly refer to my letter No 4763/AKP dated 23 May 09 and 05 Aug 09 and numerous complaint made on telephone to your rep whenever they contacted me & otherwise. consignment ordered against following order No is still awaited (a) Order No OGA090025742 dt 08 Apr 09 for Rs 1498/- (b) Order No OGA090029021 dt 13 Apr 09 for Rs 499/- payment for the above order have already been made through cr card and even after four months the consignment have not been delivered to me. Kindly sent me the items or else the amount paid by me be re-funded to me with interest else I will be compelled to take legal action. An early reply and action will be expected, from : Major Anil Kumar Pillai