Bought a watch from them about one month ago. Returned the watch and I received a partial refund instead of a full refund. Was on the phone with them for one hour on 4 separate occasions. Twice they hung up on me after the long wait. Once they said a manager would call me back. I'm still waiting for the call. The fourth time they promised the rest of the refund. It never came. I had to file a dispute with my credit card company. They are the absolute worst. Uncaring, unresponsive, and double talk artists. Do not have anything to do with this horrible company!