MCoDy TiVo device began flashing both red, yellow and green lights. I disconected the device, waited a minute and turned it back on! No luck. And, was unable to watch TV because the screen kept saying " we are starting up TiVo:...15 minutes later is still said the same thing. Now who do I talk to about this problem? No one! Your "customer service support" sucks! User's recommendation: Don't expect any assistance from this company on weekends or nights.